Car Rental Tenerife

Included in the price

• Unlimited Mileage
• The rental rates include Compulsory Automobile Insurance and the Supplementary Civil Liability coverage for the damage, involving third parties, arising from use and circulation of the vehicle.
• CDW (Collision Damage Waiver) without excess. Not covered under the included insurance: Tires, Wheels, Rear view and side mirrors, Windows, Hubcaps, Taxi (transportation), Towing costs, Locks, Battery, Motor, Undercarriage and Interior of car, Clutch, Replacement Keys, Copy of the key and delivery of the key to the closest Goldcar office, Damage to oil sump, Catalytic convertor, Radiator, 500€ deposit if a replacement vehicle is needed and Repair Period. Please see more in the Optional Insurances Section.
• Third Party Insurance
• Vehicle Theft Protection Insurance
• VAT (from July 1, 2010 onwards 18%, from November 1, 2010 onwards the VAT/taxes are excluded from the rates)
• Airport Service Fee
• Telephone assistance is free for every customer on weekdays between 09:00 and 18:30. There will be a service charge that will not exceed 30€ for contacting Roadside Assistance/S.O.S outside of these hours, unless the customer has selected the optional Relax Insurance Package. (Please see the Optional Insurance section for more information.)
• Goldcar gives a 1 hour grace period for the drop-off of vehicles without any additional osts to the customers. Therefore, Goldcar permits customers to return their rental vehicles up to 1 hour later than the time stated on the rental contract.
• The car hire contract may have a maximum duration of 90 days. After 90 days, a new contract is required.

Fuel

• Returning rental vehicles is done in seconds as Goldcar delivers its vehicles with a full tank of fuel and clients should return the vehicle with the least amount of fuel possible, as this reduces waiting time at check-out as well as anxiety related to filling up the fuel tank before dropping off the car.
• There is no refund on unused fuel. The only exception to this rule is for rental periods of 3 days or less when we refund the client's credit card, upon request of the client at the drop-off office, with the equivalent value of the fuel left in the tank.
• The cost of the petrol will be paid when the client picks up the vehicle and the price will depend on the make and model of the vehicle the customer receives. The cost of petrol will be between 40 € and 150 €, depending on the make/model of the rental vehicle supplied to the client.
• Diesel vehicles are available, normally at an additional charge of 2 € per day, but diesel vehicles can never be confirmed to the client before pick-up. If the client wants to hire a diesel car he should ask for it upon arrival.

Payment details

• We accept credit cards to pay the costs of cars rental, fuel and other local extras. The main driver of the car rental contract must be the cardholder of one of the following valid credit cards: MasterCard and VISA.
• We also accept debit cards and EC-Karte. This condition implies the costumers will have to purchase the additional insurance Relax
• We do not accept payment by American Express, Postepay or Diners. Nor will accept payment in cash. We have always been very flexible in accepting payment in cash, but unfortunately, due to increased thefts of vehicles, we have been forced to take such decision.

Extras and additional charges

• Diesel vehicles are available at additional charge. (Please see Fuel section for more information.)
• All additional drivers:
  Mainland & Baleares: 2.54 € (taxes excluded) per day with a Maximum charge of 2.54 € (taxes excluded) per driver.
  Canaries: 2.65 € (taxes excluded) per day with a Maximum charge of 31.86 € (taxes excluded) per driver.
• Baby seats/Booster seats:
  Mainland & Baleares: 3.39 € taxes excluded) per day with a Maximum charge of 40.68 € (taxes excluded)
  Canaries: 3.54 € (taxes excluded) per day with a Maximum charge of 42.48 € (taxes excluded) per driver.
• In Mallorca we also ask a deposit of 30 € . In Mallorca, if the baby seat is returned in the same condition as supplied, the deposit will be refunded. Baby seats/Booster seats must be fitted by the parent or guardian. Our staff is not permitted to help with the fitting of these items.
• Drivers must be over 21 years and have held a valid driving licence for a minimum of 12 months. Customers who are under the age of 25 will be able to drive our vehicles but they will have to pay a surcharge of 3 € per day with a maximum charge of 42 € per rental. The customers who are 25 will not pay this surcharge. We took this decision given the high risk of accidents in customers of this age group. The customers who have held the driving license for less than 4 years will also have to pay a fee of 3€ per day with a maximum charge of 42 € per rental. We will apply only one charge of 3 € per day with a maximum of 42€ if the customer is under the age of 25 and has had a driving license less than 4 years.
• We have GPS available at many of our locations, although it cannot be reserved in advance. If the customer would like GPS, they must check the availability upon arrival at the pick-up location. The cost of GPS is 8 € per day with a maximum of 80 € per rental. It is necessary to leave a deposit of 150 € which will be refunded when the GPS is returned in good condition. GPS is NOT available on one-way rentals.
• A minimum charge of 40 € will be applied if the returned car requires special cleaning.
• One-way charges apply for all rental periods: Mainland with the Exception of Barcelona: The cost of this service is 35 € Barcelona: The cost of this service is 60 € Balearic Islands: One-ways are only possible between Mallorca Airport & Mallorca down town office ( 35 € ) Canary Islands: One-ways are only possible between Tenerife North & South ( 35 € )
• Changes in flight arrival destinations will incur a 50 € fee. If the flight is diverted and the customer collects the vehicle in a location different to the one reserved.
• The after-hours collection (between 23:00 and 07:00) of vehicles at Gran Canaria, Lanzarote, Tenerife South, Alicante, Málaga and Mallorca offices, have an additional local charge of 30 € per car (flight numbers are essential).
• Customers who abandon Goldcar vehicles at any location other then the location agreed upon on the rental agreement will be responsible for the costs assumed by Goldcar Rental for the transport of the vehicle to the agreed upon drop-off location, as well as the corresponding daily rental charges and 30 € daily penalization fee.
• Telephone assistance is free for every customer on weekdays between 09:00 and 18:30. There will be a service charge that will not exceed 30 € for contacting Roadside Assistance/S.O.S outside of these hours, unless the customer has selected the optional Relax Insurance Package. (Please see the Optional Insurance section for more information.)
• In the cases of an accident or Vehicle breakdown, a 500 € deposit will be necessary for the collection of a substitution vehicle. The deposit will not be necessary for any customers whom have contracted the optional Relax Insurance Package.

Optional insurances

Travelling Outside of Spain

Travelling to Other Islands

Excess (applicable to Menorca and Ibiza locations)

Excess Waiver (applicable to Menorca and Ibiza locations)

Excess Waiver + Relax Insurance (applicable to Menorca and Ibiza locations

Relax Insurance

Not Included in Any Insurance Package